Privacy Policy
At Vihwath, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or contact us for support.
Information We Collect
When you visit our website or place an order, we may collect the following information:
Name
Email address
Phone number
Shipping address
Billing address
Order details
Payment-related information through secure payment partners
Website usage and browsing information
Customer support communication details
How We Use Your Information
We use your information to:
Process and deliver your orders
Share order updates and tracking details
Provide customer support
Improve our website and shopping experience
Manage returns, refunds, and exchanges where applicable
Send promotional offers, only where applicable
Prevent fraud and maintain website security
Payment Security
Vihwath does not store full payment card details. Payments are processed through secure third-party payment gateways supported by Shopify and trusted payment partners.
Order Fulfillment
To process and deliver your order, we may share necessary order and shipping details with trusted suppliers, courier partners, fulfillment partners, and service providers. This information is shared only for order processing, delivery, tracking, and support purposes.
Marketing Communication
You may receive promotional emails, offers, or updates from Vihwath if you subscribe or provide consent. You can unsubscribe from marketing communication at any time.
Cookies and Website Usage
Our website may use cookies and similar technologies to improve your shopping experience, understand website performance, remember preferences, and provide a smoother browsing experience.
Data Protection
We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online platform can guarantee complete security, so we recommend using secure networks while sharing sensitive information.
Third-Party Services
Vihwath may use third-party services such as Shopify, payment gateways, shipping partners, analytics tools, and marketing platforms. These third-party services may process your information according to their own privacy policies.
Your Rights
You may contact us to request access, correction, or deletion of your personal information, subject to applicable laws and order-processing requirements.
Changes to This Policy
Vihwath may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Contact
For privacy-related questions, order support, or data-related requests, contact us at:
Email: viduvihu28@gmail.com